Below are some troubleshooting steps which should help resolve common application issues: · Check the App Store/Play Store and make sure the ZuriTap app is up to date. · Close completely out of the app. · Log out and log back into the app. · Restart your phone. · App permissions should be set to allow ZuriTap access. · Location services should be turned on. · Check your cell service. Switch from Wi-Fi to a cellular network if necessary. · Uninstall and reinstall the app completely.
Both the provider and customer rate each other. At the end of a job, you and the customer are prompted to rate each other on a scale of 1 to 5 stars, 5 being the best.
We would like to know why a customer or provider rated anything less than a 4 or 5, so please give us your feedback so we can work to make our platform fun to use for everyone! We understand that sometimes people are rated poorly who might not deserve it, for example if you rightfully declined to complete a job you deemed unsafe. If you do feel that you have been rated unfairly, please take a moment to tell us about it at firstname.lastname@example.org.
After you select a category and service, you will choose from more than 10 Providers that are in close proximity from the location where you are ordering the service. You can select a Provider for your service or job based on customer rating, location, bio line, and profile picture and also based on the number of jobs that the provider has completed.
Providers are available depending on their work schedules. When requesting the service, you can tell whose online because their profiles will show as “Book NOW”. Otherwise you can request to schedule a service with them with “Book Later”.
If you have any questions regarding the details of a job that are not listed within the ZuriTap app, you can reach out to the customer by starting a message chat that is built with in the app or view details and then call the customer in app. You could also contact us at email@example.com and someone will get in touch with you right away. We also have Live Chat available on our website.
Service Providers on the ZuriTap platform are local professionals that offer their skills to help you easily accomplish your chores. Providers have all been background checked and they are I.D. verified